Customer-oriented
At the end of 2019, Grupo LOBE implemented a new way of communicating with its customers under the Salesforce CRM standard, which offers a quick and easy way for customers to notify incidents or send queries via their mobile phone or computer, with real-time information on their status.
The use of this tool has managed to streamline the procedures for communicating incidents and their management with the different contractors,
around 35%.
This platform makes data analysis much more effective and allows the resources available at any given time to be used to improve team results.
User visits to the Grupo LOBE website
In 2019 Grupo LOBE’s website was given a major overhaul with a new design and improved usability. This resulted in a significant increase in the number of new users who visited us.
2019-2020 VISITS
Increase in users
Increase in visits to pages
User visits to the Grupo LOBE PASSIVHAUS website
2019-2020 VISITS
Increase in users
Increase in visits to pages
Results of the “Confía” (Trust) campaign
Thanks to the projection of this campaign, the visits and users of our website increased considerably compared to the same period of the previous year.
12/2020 – 1/2021 VISITS
Increase in users
Increase in visits to pages
Results of the campaign entitled “Tu casa a tu gusto” (Your home just like you want it).
Social media campaign to promote our total redesign of the online configurator of ambient spaces for homes.
Reached users ZARAGOZA
Reached users MADRID
Reached users VALENCIA
Results of the “Mortgage simulator” campaign
Social media campaign to promote the new mortgage calculator for our current property developments.
Reached users ZARAGOZA
Reached users MADRID
Reached users VALENCIA